Privacy Policy
Effective: 27 September 2026
This notice covers the MatchedPro public website, quiz, customer communications and membership administration. Separate notices may apply to features that connect a betting account or carry out transactions; this notice is not permission to access such an account.
Who is responsible
Edge Invest LLC operates MatchedPro and is responsible for deciding how the information described here is used.
Business and correspondence address: 5830 E 2nd St, Casper, WY 82609, USA. For privacy requests and customer support, contact support@matchedpro.co.uk.
Information we collect
- Website visits: connection and security information, including IP address, browser and device details, requested pages and technical errors.
- Quiz answers: your matched-betting experience, bookmaker accounts, casino experience, account restrictions and chosen route. Answers are used in the current visit to display your quiz result. With analytics permission, we also record progress and incomplete answers to understand and improve the funnel.
- Contact details: your email and marketing choice if you subscribe, and any optional phone number you provide. You can continue to the training without subscribing. Providing a telephone number alone is not permission for promotional calls, texts or WhatsApp messages.
- Membership administration: information made available through Whop, including account identifiers, contact details, orders, payment status, cancellation, refund and dispute records. Card details are handled by Whop and its payment providers; our quiz does not ask for them.
- Support and refunds: messages, relevant course progress and activity records where available, and evidence you choose to provide. Please redact unrelated account balances and personal information and never send bookmaker passwords. We may review relevant records to investigate unauthorised account or content sharing.
We receive information from you, from your use of our services and from providers such as Whop when they administer your purchase. Bookmakers, exchanges and Whop also process information independently under their own notices.
Why we use it
We use information to provide requested services and administer purchases under our contract with you, or to take steps you request before a contract. We use necessary records to meet applicable legal obligations, including accounting requirements.
We also rely on legitimate interests, balanced against your rights, to respond to enquiries, protect the service, resolve faults and disputes, and investigate suspected misuse or infringement. Optional analytics and promotional email use your consent where required. You can ask about our legitimate interests or object to processing based on them.
Quiz answers select a suggested route; they do not guarantee future earnings or eligibility for a bookmaker offer. Refund decisions can be reviewed by a person. You may challenge an inaccurate progress record and provide reasonable alternative evidence.
Optional analytics and browser storage
The Analytics settings control lets you allow or decline optional measurement. Declining does not prevent using the quiz, training or checkout. Your choice is remembered for up to 180 days and can be changed at any time. Withdrawal stops future optional collection in that browser; it does not undo earlier lawful processing or automatically delete records already submitted.
With permission, our own measurement remembers a visitor reference, headline/quiz variations, campaign information and events such as screens visited and button clicks. The quiz can send incomplete progress records to Tally. These records can include answers, route, visitor reference and campaign information. Without analytics permission, optional persistent measurement and incomplete-progress submissions are disabled; the quiz can still hold the answers needed for the current visit in memory.
With the same analytics permission, Microsoft Clarity records interactions such as clicks, scrolling and session replays. It receives page addresses, technical/device information and browser identifiers. Contact-capture sections are masked. We do not send emails, telephone numbers or quiz answers as custom Clarity event properties. Advertising storage is denied in our Clarity configuration. See Microsoft’s privacy statement and Clarity’s data information.
Our browser storage includes:
| Item | Purpose and duration |
|---|---|
mp_analytics_consent_v2 |
Records the analytics choice for up to 180 days |
mp_vid, mp_exp_v1, mp_attr_v1 |
Consented visitor, variation and campaign information; no separate automatic expiry within the consent period; cleared when analytics is declined or an expired choice is detected |
mp_quiz_events_v1 |
Consented local activity history, capped at 2,000 events; cleared with the optional measurement data |
mp_hv_pro, mp_ab_pro_* |
Consented sales-page variation and interaction counters; cleared with the optional measurement data |
_clck, _clsk |
Clarity identifiers, normally up to one year and one day respectively; our 180-day permission renewal and withdrawal controls also apply |
Old reveal-timer values may remain in browsers from an earlier site version; the current site does not use them. Clearing browser data resets local settings but does not delete information previously submitted to a provider. Contact us about those records.
The public-site settings for Meta Pixel, Google Analytics, PostHog and a separate event-upload service are currently disabled. This does not describe tools configured independently by Whop or other sites you visit.
Promotional messages
Signing up for promotional email is optional and separate from buying a membership or using the training. We use it to send MatchedPro training, tips, offers and product updates. Unsubscribe through the link in a message or contact us. Access, billing, security and replies to your requests are separate service communications.
We keep sufficient evidence of communication choices and a limited suppression record to respect opt-outs. Accepting the Terms or reading this policy does not itself give marketing permission. We obtain an appropriate separate permission before sending promotional SMS, WhatsApp messages or calls.
Who receives information and where
We share relevant information with providers needed for the purposes above:
- Cloudflare: site hosting, delivery and security.
- Tally: contact-form submissions and, with analytics permission, quiz progress records.
- Microsoft Clarity: optional interaction measurement described above.
- Whop and its payment providers: purchase, payment and membership administration.
- Google Fonts and Fontshare: font requests on the sales page can expose connection information to these providers.
- Authorised personnel and service providers: customer support, communications, hosting and administration, limited to what their role requires.
- Professional advisers, authorities or a successor business: where necessary for legal obligations, claims or a genuine business transfer, subject to applicable protections.
Provider notices: Cloudflare, Tally, Whop, Microsoft.
Our US business address and the international operations of providers mean information may be processed outside the UK. Provider notices explain their locations and transfer arrangements. UK law may require an adequacy decision or other appropriate safeguards for particular transfers. Contact us for information about the recipients and arrangements applicable to your data; this notice does not assert that every recipient is covered by the same arrangement.
How long we keep information
We retain identifiable information while it is reasonably necessary for the stated purpose. Relevant factors include whether you are a member, whether an enquiry or dispute remains open, applicable accounting/legal requirements, whether permission remains valid, and whether identifiable detail is still needed for active funnel analysis.
We review ongoing need at least annually and following relevant requests or changes in purpose. There is no automatic 30-day deletion of unfinished quiz records or fixed 12-month removal of marketing contacts. This does not mean identifiable information is kept indefinitely regardless of need. We stop marketing when you opt out and retain only records justified for another purpose, including the minimum suppression record.
We aim to preserve useful historical funnel trends. Genuinely anonymous statistics may be retained long term without a fixed expiry. A record is not anonymous merely because a name has been removed: linked visitor references and other identifiers can still make it personal information. Provider retention limits, including Clarity’s limits, also affect how long particular records remain available.
Where deletion is appropriate, it includes relevant working copies and instructions to processors. Restricted backups may remain until overwritten in the normal backup cycle, subject to protection and reapplication of deletion requirements if restored.
Your rights and complaints
Depending on the circumstances, you can request access, correction, deletion, restriction or a portable copy of information. You can object to processing based on legitimate interests, object to direct marketing at any time, and withdraw consent.
Contact support@matchedpro.co.uk. We may need proportionate information to verify identity. We normally respond to rights requests within one month, explaining any lawful extension. If a legal obligation or another valid reason prevents deletion of a record, we explain it.
We acknowledge data-protection complaints within 30 days, investigate without undue delay and communicate the outcome. You can also complain to the Information Commissioner’s Office.
MatchedPro is for adults aged 18 or over. Contact us if you believe a child has submitted information. No internet service can promise absolute security; please use strong account security and avoid sending unnecessary sensitive information.
We update this policy when processing changes and explain material changes appropriately. A revised policy does not replace fresh consent where it is required.